Careers at Chanan
Grow with Ngong's farm supply team
We serve dairy, poultry, pig and crop farmers around Ngong and deliver animal feeds across Kenya. We're looking for people who know farming, love helping customers and take pride in honest advice.
- Training on feeds, seeds and farm products
- Work with farmers every day, in the shop, on WhatsApp and in the field
- Room to grow as the business grows
Store/Branch Manager Full-time The Store/Branch Manager oversees the daily operations, staff coordination, and inventory management of the Ngong agrovet shop to ensure profitability and regulatory compliance. They coordinate both walk-in retail activities and the logistics of countrywide bulk animal feed and local WhatsApp delivery services.
What you'll do
- Manage and supervise day-to-day retail and bulk-delivery operations of the Ngong agrovet.
- Lead, train, motivate, and schedule work shifts for the entire store staff.
- Ensure strict compliance with KVB, VMD, PCPB, and Kajiado County business licensing laws.
- Track sales targets, manage operational budgets, and perform daily and monthly financial reporting.
- Coordinate inventory procurement, ensuring zero out-of-stock situations for popular feeds, seeds, and fertilizers.
- Oversee the customer service standards, resolving escalated complaints from local and countrywide clients.
- Monitor logistics and dispatch for countrywide bulk feed delivery and local delivery riders.
- Collaborate with manufacturing partners and field reps to host farmer training and product promotion events.
Qualifications
- Diploma in Agribusiness Management
- Bachelor of Science in Agricultural Economics
- Bachelor of Business Administration
- Any equivalent degree or diploma in agricultural sciences
Registrations & documents
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
3 to 5 years of experience managing a busy agrovet, agricultural supply retail store, or agribusiness distribution business in Kenya.
Skills
Leadership and team coordination · Financial budgeting and basic accounting · Inventory management and POS system operations · Customer service and conflict resolution · Knowledge of Kenyan agricultural supply chains · Negotiation and supplier management
Sales Attendant/Counter Salesperson Full-time The Sales Attendant serves as the primary point of contact for walk-in customers, offering friendly service and basic product advice on feeds, seeds, and farm equipment. They handle shelves stocking, product displays, and cross-selling relevant supplements or general farm inputs.
What you'll do
- Greet and assist walk-in farmers, helping them select correct animal feeds, seeds, and fertilizers.
- Answer basic queries regarding feed usage, seed spacing, and the application of non-prescription supplements.
- Maintain clean, well-organized product shelves and attractive counter displays on the shop floor.
- Perform daily stock counts on the shop floor and report low-stock levels to the Storekeeper.
- Process customer payments at the retail point of sale (POS) terminal when the Cashier is occupied.
- Receive, unload, and safely shelve incoming inventory deliveries of heavy feeds and fertilizers.
- Cross-sell complementary farm tools, day-old chick supplements, and farm protective gear.
- Follow shop safety protocols, especially when handling heavy feed bags and bulky farm equipment.
Qualifications
- Certificate in Agriculture
- Certificate in Animal Husbandry
- Diploma in Agribusiness
- Kenya Certificate of Secondary Education (KCSE) with relevant experience
Registrations & documents
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
1 to 2 years of retail sales experience, preferably within an agrovet, hardware, or agricultural inputs store in Kenya.
Skills
Customer service and active listening · Basic knowledge of Kenyan farming inputs and seasons · Physical stamina to lift feed bags (up to 50kg) · Retail salesmanship and upselling · Basic numeracy and POS terminal operation · Fluency in English and Kiswahili
Animal Health Assistant/Technician Full-time The Animal Health Assistant is responsible for the professional dispensing of veterinary medicines and supplements to farmers in strict compliance with Kenyan regulatory standards. They provide expert technical advice on livestock health, vaccine regimes, and the management of day-old chicks.
What you'll do
- Safe custody, prescription-checking, and dispensing of regulated veterinary drugs in-store as mandated by the VMD.
- Provide professional guidance to livestock farmers on animal nutrition, supplements, and disease prevention.
- Advise poultry farmers on day-old chick management, vaccination schedules, and brooding setups.
- Maintain accurate dispensing records, dangerous drug registers (DDA), and records of veterinary drug transactions.
- Support the store manager in ensuring the cold chain is strictly maintained for vaccines and biologicals.
- Conduct occasional field diagnostic visits to local Kajiado farms to assist struggling farmers.
- Assist in training counter staff on the safe handling and benefits of various animal feed supplements.
- Report any adverse drug reactions or epidemiological outbreaks to the supervising Veterinary Surgeon.
Qualifications
- Certificate in Animal Health and Production
- Diploma in Animal Health and Production
- Diploma in Animal Health and Range Management
Registrations & documents
- Active registration with the Kenya Veterinary Board (KVB)
- Valid Annual Practice License from the Kenya Veterinary Board (KVB)
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
Minimum of 2 years of practical experience working in a registered Kenyan agrovet or clinical animal health service provider.
Skills
In-depth knowledge of veterinary pharmaceuticals and poultry husbandry · Clinical diagnostic and livestock assessment abilities · Knowledge of KVB and VMD regulatory frameworks · Cold-chain maintenance protocols for biologicals · Farmer training and extension service delivery · Empathy and professional communication
Veterinary Surgeon (part-time) Part-time The Veterinary Surgeon provides part-time clinical oversight, prescription validation, and advanced technical veterinary guidance to both the agrovet staff and local livestock farmers. They ensure the shop operates in full legal alignment with KVB and VMD standards while handling complex animal clinical cases.
What you'll do
- Authorize and supervise the prescription and dispensing of prescription-only veterinary medicines (POM) in-store.
- Conduct clinical consultations, surgeries, and farm visits for advanced livestock cases around Ngong and Kajiado.
- Lead technical capacity-building sessions and training workshops for the agrovet’s internal staff and local farmers.
- Audit the shop's vaccine cold-chain infrastructure and regulated drug storage protocols periodically.
- Verify that all clinical registers, drug batch records, and safety data sheets comply with VMD guidelines.
- Provide expert veterinary advisory support for the countrywide bulk feed delivery clients.
- Investigate and report complex livestock disease outbreaks in the region to Kajiado County veterinary officers.
Qualifications
- Bachelor of Veterinary Medicine (BVM)
Registrations & documents
- Registered Veterinary Surgeon with the Kenya Veterinary Board (KVB)
- Valid Annual Retaining Certificate from the Kenya Veterinary Board (KVB)
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
- Membership of the Kenya Veterinary Association (KVA) is an added advantage
Experience
At least 3 years of post-qualification clinical veterinary practice and/or retail veterinary pharmacy management in Kenya.
Skills
Advanced veterinary clinical diagnostics and surgical skills · In-depth understanding of VSVP Act (CAP 366), VMD, and KVB regulatory frameworks · Professional mentorship and staff training · Technical advisory and report writing · Outbreak investigation and epidemiology · Advanced problem-solving and critical thinking
Agronomist/Crop Advisor Full-time The Agronomist provides technical crop-production advice to farmers purchasing seeds, fertilizers, and crop protection products, ensuring safe and optimal farm yields. They manage the agrochemical section of the store, ensuring safe storage, handling, and regulatory compliance of pesticides.
What you'll do
- Guide farmers on the selection of appropriate crop seeds, fertilizers, and crop protection products based on soil and ecological conditions in Kajiado.
- Prescribe and dispense pesticides, herbicides, and fungicides in strict compliance with PCPB guidelines.
- Conduct soil testing services for farmers and interpret the results to recommend appropriate fertilizer regimes.
- Perform on-farm visits around Ngong to troubleshoot crop pests, diseases, and nutrient deficiencies.
- Organize and lead farmer field days, demonstration plot setups, and training workshops on Good Agricultural Practices (GAP).
- Train agrovet staff and farmers on the Safe Use of Pesticides (SUP) and the correct disposal of chemical containers.
- Ensure the agrochemical storage area is well-ventilated, secure, and equipped with spill-containment and safety gear.
- Maintain accurate records of regulated crop protection products and report stock requirements to the Storekeeper.
Qualifications
- Diploma in Agriculture
- Diploma in Horticulture
- Bachelor of Science in Agriculture
- Bachelor of Science in Agronomy
- Diploma or BSc in Crop Protection
Registrations & documents
- Pest Control Products Board (PCPB) / Agrochemicals Association of Kenya (AAK) Safe Use of Pesticides certification
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
At least 2 years of field agronomy, crop advisory, or agrochemical sales experience in Kenya.
Skills
Expert knowledge of crop diseases, pests, and local soil characteristics · Safe pesticide, herbicide, and fungicide handling · Soil sampling and test analysis interpretation · Training facilitation and presentation skills · Agronomic sales and marketing · Ability to travel/ride to remote farms
Storekeeper/Stock Controller Full-time The Storekeeper manages the receiving, organized storage, inventory tracking, and dispatch of all feeds, seeds, fertilizers, and farm equipment. They ensure that stock levels are accurate, damage is minimized, and orders are processed efficiently for both local and countrywide deliveries.
What you'll do
- Receive incoming consignments of animal feeds, seeds, fertilizers, and equipment, verifying quantities against delivery notes.
- Organize the warehouse logically, applying First-In, First-Out (FIFO) and First-Expired, First-Out (FEFO) principles.
- Conduct weekly and monthly physical stock audits and reconcile discrepancies with the digital inventory system.
- Monitor expiry dates of feeds, supplements, seeds, and agrochemicals, reporting near-expiry items to the Manager.
- Pack and prepare local delivery packages and countrywide bulk feed orders for secure transport.
- Maintain high standards of warehouse cleanliness, pest control, and dampness prevention to protect sensitive feeds and seeds.
- Flag low inventory levels of high-moving products to prevent stockouts and coordinate with suppliers.
- Enforce safety and security protocols within the store, ensuring unauthorized persons do not access stock areas.
Qualifications
- Certificate in Purchasing and Supplies Management
- Diploma in Procurement and Logistics
- Diploma in Supply Chain Management
Registrations & documents
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
At least 2 years of storekeeping or inventory management experience, ideally in a busy retail, wholesale, or agribusiness warehouse in Kenya.
Skills
High proficiency in inventory management and POS software · Exceptional organizational and spatial planning skills · Physical fitness to handle heavy loading and unloading of stock · Meticulous attention to detail and record-keeping · Basic accounting and stock reconciliation · Teamwork and coordination
Field Sales Representative (feeds) Full-time The Field Sales Representative drives sales growth of animal feeds and supplements by actively prospecting and building relationships with dairy, poultry, and pig farmers across Kajiado and adjacent counties. They secure high-volume, bulk feed orders and coordinate their successful countrywide distribution.
What you'll do
- Prospect, visit, and recruit medium-to-large-scale livestock farmers to buy bulk animal feeds.
- Pitch and secure bulk order contracts for dairy meal, layers/broilers mash, pig feeds, and feed supplements.
- Achieve monthly and quarterly feed sales volume targets set by the Store Manager.
- Provide basic technical feedback to farmers on feed transition, feeding ratios, and milk/egg yield optimization.
- Collect intelligence from the field regarding market trends, competitor pricing, and farmer preferences.
- Coordinate with the logistics team to ensure timely dispatch and delivery of bulk feed orders countrywide.
- Maintain detailed records of client accounts, payment terms, and pending feed deliveries.
- Organize and participate in local agricultural shows, market days, and cooperative society meetings.
Qualifications
- Diploma in Animal Production
- Diploma in Agribusiness
- Bachelor of Science in Animal Science
- Diploma in Agricultural Marketing
Registrations & documents
- Valid NTSA Driving License (Class B/C1) or Riding License (Class A)
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
2 to 3 years of active field sales experience, specifically selling animal feeds, veterinary inputs, or agricultural products in Kenya.
Skills
Strong sales pitching, negotiation, and closing skills · Client relationship management and territory mapping · Deep understanding of animal nutrition and feed market dynamics · Self-motivation and ability to work under minimal supervision · Excellent verbal communication and report writing · Resilience and physical readiness to travel extensively
Delivery Rider/Driver Full-time The Delivery Rider/Driver ensures the safe, timely, and polite delivery of animal feeds, seeds, and farm supplies to local clients in Ngong and coordinates the logistics of countrywide bulk feed transport. They handle company vehicles responsibly, maintain delivery logs, and manage payment collections upon delivery.
What you'll do
- Transport agricultural inputs, day-old chicks, and feeds safely to local farms in Ngong and surrounding areas.
- Assist in loading and securing bulk animal feed orders onto delivery vehicles for countrywide distribution.
- Verify items against the delivery invoice before leaving the warehouse to ensure order accuracy.
- Drive or ride defensively, adhering strictly to Kenyan traffic laws and NTSA regulations.
- Collect payments (primarily via M-Pesa or cash) from clients upon delivery and issue receipts.
- Maintain the company motorcycle or delivery vehicle in clean, roadworthy condition, scheduling routine servicing.
- Keep accurate logs of daily delivery routes, fuel consumption, and delivery completion times.
- Provide courteous and professional customer service during face-to-face handovers.
Qualifications
- Kenya Certificate of Secondary Education (KCSE)
Registrations & documents
- Valid NTSA Riding License (Class A) or Driving License (Class C1/C for commercial trucks/pickups)
- Valid Police Clearance Certificate (Certificate of Good Conduct)
- Valid KRA PIN
Experience
2 to 3 years of experience as a commercial delivery rider or truck driver in a busy environment, preferably within the Kajiado/Nairobi region.
Skills
Excellent knowledge of Ngong and surrounding Kajiado/Nairobi transport routes · Defensive driving or riding skills under varied weather and terrain conditions · Basic vehicle or motorcycle troubleshooting and maintenance · Honesty, integrity, and reliable cash handling · Customer service orientation and polite presentation · Physical strength to load and unload heavy merchandise
Cashier/Accounts Assistant Full-time The Cashier/Accounts Assistant manages all financial transactions at the agrovet, including walk-in cash/M-Pesa sales, invoicing, and keeping precise records of daily revenue. They support the manager by tracking supplier payments, monitoring customer credit, and maintaining the shop's financial records.
What you'll do
- Process daily customer payments via cash, M-Pesa paybill, and card transactions using the POS system.
- Issue accurate receipts, invoices, and delivery notes for walk-in, local, and countrywide bulk orders.
- Reconcile physical cash and digital M-Pesa statements at the end of every business day.
- Monitor and follow up on outstanding credit balances with commercial farmers and bulk buyers.
- Record and track daily store expenses, petty cash disbursements, and supplier invoices.
- Prepare weekly and monthly sales, cash flow, and tax reports (including VAT filings) for management review.
- Assist the Storekeeper in reconciling physical inventory values with financial stock ledgers.
- Ensure safe keeping of cash reserves and adhere to strict financial security and banking schedules.
Qualifications
- Diploma in Business Management (Accounting option)
- Certified Public Accountant (CPA) Section II / Part I
- Accounting Technicians Diploma (ATD)
Registrations & documents
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
- Registration with the Institute of Certified Public Accountants of Kenya (ICPAK) is an added advantage
Experience
Minimum of 2 years of working experience as a retail cashier, accountant, or accounts assistant in Kenya.
Skills
High numerical accuracy and mathematical ability · Proficiency in QuickBooks, Tally, or similar accounting/POS software · Strong ethical standards and financial integrity · Meticulous cash handling and ledger balancing · Attention to detail and time management · Excellent billing communication
Customer Care & WhatsApp Sales Full-time The Customer Care & WhatsApp Sales agent acts as the digital storefront, managing incoming inquiries and orders received via WhatsApp, phone calls, and social media platforms. They coordinate order processing, provide basic product guidance, and liaise with the logistics team to schedule local and countrywide deliveries.
What you'll do
- Promptly respond to customer inquiries, quote requests, and order placements via WhatsApp Business, social media, and phone calls.
- Provide product information regarding pricing, stock availability of feeds, seeds, fertilizers, and chick arrivals.
- Process digital orders by generating invoices and coordinating secure payment options (e.g., M-Pesa).
- Liaise with the Storekeeper and Delivery Riders to dispatch orders for local or countrywide delivery.
- Follow up with customers post-delivery to gather feedback, handle complaints, and ensure customer satisfaction.
- Maintain an up-to-date digital database of customer contacts, preferences, and purchase histories.
- Create and broadcast engaging WhatsApp status updates and promotional messages about new arrivals, discounts, and farming tips.
- Coordinate with the Agronomist or Animal Health Assistant to answer complex technical queries received online.
Qualifications
- Diploma in Customer Service
- Diploma in Public Relations and Communication
- Diploma in Agribusiness
Registrations & documents
- Valid KRA PIN
- Certificate of Good Conduct (National Police Service)
Experience
1 to 2 years of experience in online sales, digital customer care, or call-center operations in Kenya.
Skills
Exceptional written and spoken communication skills in English and Kiswahili · Highly proficient in using WhatsApp Business, social media platforms, and basic CRM tools · Fast typing speed and multi-tasking capability · Active listening, patience, and empathetic problem-solving · Sales orientation and closing ability · Basic knowledge of retail agricultural products
Industrial Attachment/Intern Attachment The Industrial Attachment/Intern gains hands-on practical experience by assisting in various departments of the agrovet store, including retail sales, stock management, and customer service. Under the supervision of qualified staff, they learn how to handle, display, and recommend agricultural inputs and animal feeds in a professional setting.
What you'll do
- Support counter sales staff in welcoming farmers and retrieving products from the shelves.
- Assist the Storekeeper in receiving, sorting, and arranging incoming feeds, seeds, and fertilizers.
- Learn how to identify and explain the uses of different animal feeds, supplements, and crop inputs.
- Shadow the Animal Health Assistant and Agronomist to observe proper dispensing and crop advisory procedures.
- Assist in maintaining clean shelves, product displays, and overall tidiness of the agrovet store.
- Help pack orders for local delivery and prepare bulk feed orders for dispatch.
- Participate in stocktaking exercises and learn inventory management protocols.
- Compile an attachment report detailing learning outcomes and competencies gained as required by their institution.
Qualifications
- Currently pursuing a Certificate or Diploma in Animal Health and Production
- Currently pursuing a Diploma or Degree in Agriculture
- Currently pursuing a Diploma or Degree in Horticulture
- Currently pursuing a Certificate, Diploma, or Degree in Agribusiness
Registrations & documents
- Recommendation letter for attachment from their recognized training institution
- Valid KRA PIN
- Insurance cover arranged through your institution or NITA, where required
Experience
Entry-level position; no prior formal work experience is required, but active enrollment in a relevant agricultural or veterinary course is mandatory.
Skills
Eagerness to learn and positive attitude · Good listening and observational skills · Basic communication and interpersonal skills · Ability to work effectively in a team · Reliability and punctuality · Physical fitness to assist with shop floor duties
Don't see your role? Send a general application.